Refund Policy

1. Subscription Refunds

Refunds for subscription fees are provided under the following conditions:

• Cancellation within the trial period
• Service issues that prevent use despite support attempts
• Billing errors confirmed by our support team

2. Hardware Returns

Hardware items may be returned within 15 days of purchase if:

• Items are unused and in original packaging
• Proof of purchase is provided
• Items are not damaged due to misuse

3. Process for Refunds

To request a refund, please:

• Contact our support team with details of your request
• Provide relevant documentation and order information
• Allow 5–7 business days for review and processing

4. Exceptions

Certain items and circumstances may not qualify for a refund, including customized hardware, services already rendered, and items damaged due to misuse.

5. Contact Information